Unlimited Transaction RecordsUnlimited transaction records allow users to save and store all transactions and data without any time limitations, ensuring continuous access to historical data without the risk of data loss.
Expertise ModuleThe Gusto Fix service software enables easy management of customer reception, complaint registration, service acceptance checks, motorcycle reception, creating expertise forms, adding questions and making selections, and post-service record-keeping.
Maintenance ModuleGusto Fix allows users to create service maintenance types, set maintenance durations, add questions to maintenance blogs, include single or multiple choice options in questions, and create checklists for customer maintenance service operations, which can be filled out through the maintenance form.
Appointment ModuleGusto Fix provides customers with the ability to book and track appointments online, while also setting estimated durations for each service, thereby increasing service efficiency.
Customer ManagementGusto Fix sends SMS/email notifications to customers for service time, maintenance reminders, and invoice details, while also featuring a feedback and rating system that allows customers to evaluate the quality of service.
Integrated SolutionsGusto Fix integrates with accounting software, enabling easier management of financial transactions, while also providing mobile app support that allows access to service operations from anywhere, offering practical use for both employees and customers.
Employee and Task ManagementGusto Fix allows you to record service personnel names, tasks, and working hours, enabling you to assign specific tasks to employees and easily track the work done and the time spent by monitoring the workforce.
Spare Parts and Inventory ManagementGusto Fix allows you to track spare part inventory levels, place orders for missing parts, and also enables you to adjust and update spare part prices.
As Gosso, we use Gusto Fix Chain Dealer Service Software to manage our service processes in the most efficient way while offering our white goods and electronic products to our customers throughout Turkey. The software enables us to quickly direct the work orders we open through the call centre to the relevant service centres and allows us to easily follow the entire process. Our service centres order spare parts directly through the software, simplifying our stock management. Thanks to the admin panel, we can effortlessly analyse service progress payments and manage service orders effectively. Gusto Fix has both saved time and increased our customer satisfaction by digitalising our workflow. We would like to thank Gusto Fix for making our processes more transparent and efficient with its professional solutions.
Shimano was founded in February 1921, inspired by Shozaburo Shimano a knife craftsman from Sakai, Japan who aimed to advance metal processing technologies. Today, Shimano is a globally recognized manufacturer in the fields of bicycle components, fishing tackle, and rowing equipment. GustoBakım was developed with the aim of digitizing after-sales...
In today's world, the digitalization of service providers in the motorcycle, bicycle, and automotive industries has become the key to increasing customer satisfaction and improving operational efficiency. Gusto Fix is an innovative service software developed in this field, helping businesses manage their processes more effectively. Here are the...
Bisikleti Bilen Adam
Since we started using the professional package of Gusto Fix, we have achieved a great increase in efficiency in our service processes. The user-friendly interface of the software has helped us maximise customer satisfaction by speeding up our maintenance and repair processes. Gusto Fix has completely digitalised our bicycle service management, providing great convenience in time and resource management. In addition, our workflow has become much more organised thanks to stock tracking and reporting features. Thank you to Gusto Fix for this professional solution, we have taken an important step for the future of our business!